Dear Gary,

I want to thank you both for the very professional manner in which you handled the sale of our beach home in Aptos. From the first meeting, when you arrived with profiles of yourselves, the goals of your business and information on properties in our area for sale, we were very impressed.

Throughout the course of the sale, you never failed to keep us informed, to be always available for answering questions, to handle any details needing attention and to be very understanding during times of stress.

I can’t tell you how very grateful both my family and I are for the competent manner in which you both conducted yourselves throughout the entire process. You made it so much easier for us since we lived outside the area and did not have to make constant trips there due to your attention to all details.

We wish you all the success you so well deserve in the future and are confident you will achieve it if our experience with you is any indication.

Sincerely,

Virginia Holm